Youth Curriculum - Conflict Resolution

Conflict is an inevitable part of any relationship. Therefore, knowing how to resolve conflict is key. Resolving conflict in the workplace is an important skill that is vital to be an effective team member. This workshop focuses on conflict resolution, specifically conflict resolution in the workplace. This workshop defines conflict and define each conflict style. This workshop addresses how understanding one’s own conflict resolution style helps them effectively resolve conflict. Participants will learn about the five different conflict resolution styles as well as take a quiz to determine their own conflict resolution style. Participants will reflect on each conflict resolution style and discuss ways to best resolve conflicts with individuals of other styles. Participants will take away some best practices on how to best resolve conflict based on their own style, as well as gain an understanding of how to effectively resolve conflict with those of other styles.

Target Audience: In-School Youth, Out-of-School Youth

Essential Question: By completion of this workshop, participants should be able to answer the question:

·       How does understanding conflict resolution styles help us effectively resolve conflict?

Vocabulary Terms:

·       Conflict

·       Competing

·       Avoiding

·       Accommodating

·       Compromising

·       Collaborating

Duration: 1 hour, Virtual (Content is housed in Keywe)

Course Code: Youth3

To request access to this curriculum, click here.